Are accepted by us on the understanding tha t the terms and conditions have been understood and accepted fully by you.  

We aim to maintain our prices for 12 months (January 2011 - January 2012) but regret that if extraordinary circumstances occur it may be necessary to pass on, without notice, any increases over which we have no control.    

Payments will only be accepted through the online payment system provided (PayPal).             

Where applicable, these are charged at the current rate (January 2011). We reserve the right to change prices subject to a change in the rate of duty & VAT. Some goods contain zero rated VAT; on these items VAT is charged on the due amount only.             

We reserve the right in the event of an item not being available to substitute with an item(s) of equal or greater value.             

Please ensure that a full and correct address is given (with postcode) as any additional carriage costs resulting from errors will be charged. Delivery charges are as those listed on the separate order form. All items are insured. Claims for breakages or other damage must be made in writing to 'The Chef's Pantry' within 3 days of delivery. All goods and packages that are subject to a claim must be kept for inspection by the carrier.  Damages during carriage must be noted on the carrier delivery note, otherwise claims are invalidated.  

The Chef's Pantry shall not be liable for any loss which might occur after the parcel has been signed for on delivery. Our liability, in any circumstance and whatsoever the consequences, relating to any parcel ordered is limited to the invoice value of the parcel itself.  

Refunds will only be given for faulty or damaged goods, please return the item(s) with proof of purchase. Please note Refunds will only be credited with the same payment method as the original purchase.